If you spot an error in an article, an outdated instruction, or a description that no longer matches what your screen shows, the form on this site is the route, and a complete report contains three ingredients:
- A screenshot of what you actually see
- The link to the page where the problem lives
- A short description: what the article says versus what happens
A report with all three usually gets resolved in one pass. A report saying “your guide is wrong somewhere” starts a polite investigation that the screenshot would have skipped.
Editorial Correction Requests
Correction requests follow a defined path, and knowing it sets expectations correctly. You send the report through the form, marking it as a correction. The editorial team reproduces the issue against the live platform β every claim is verified, not taken on faith, which protects the site from well-meaning but mistaken reports. Confirmed errors are corrected with priority over all new publishing, and the page’s update marker changes so future readers know the material was refreshed. What to include for the fastest cycle:
| Field | What to write |
| Subject | The page name plus the word “correction” |
| Location | Exact link, and the section or step number |
| The gap | Quoted text versus observed behaviour |
| Evidence | Screenshot or screen recording |
| Optional | Your device and browser, if the issue may depend on them |
No account or personal details are required at any point β the report matters, not the reporter.
General Inquiries
Questions about the site itself travel through the same form: how the content is organised, what a passage means, suggestions for guides worth writing. Improvement proposals are genuinely read β several existing articles began as reader requests. Inquiries that fit this lane include:
- Questions about how guides are organised or sourced.
- Requests to clarify a confusing passage.
- Suggestions for topics worth a new guide.
One routing rule keeps everyone’s time honest: questions about your Fairplay account, deposits, withdrawals, or bonuses belong to the platform’s official support, because this site cannot see or touch anything inside the platform. Writing to us about a payment is like asking a map for directions and a refund at once β the map can do one of those things.
Secure Communication
Some items must never enter the form, and the list is absolute:
- Passwords β yours, anyone’s, for any service
- OTP codes or screenshots that show them
- Payment data: card numbers, UPI IDs, bank details, wallet addresses
- Documents: ID cards, photographs of documents, account statements
The team behind this site will never request any item on that list, in the form, by email, or anywhere else. A message asking for them is not from us, full stop β treat it as an attack and delete it. And because honesty cuts both ways: anything sensitive sent despite this warning travels at the sender’s own risk, which is one more reason to keep the list above where you can see it.
Expected Response Times
Replies follow a predictable rhythm, India time:
| Request type | First reply | Note |
| Error or correction report | Within 24 hours, working days | Fix follows verification |
| General question or suggestion | Within 24 hours, working days | Weekends stretch the window |
| Complex, multi-page case | Interim reply within 48 hours | States what is checked and when to expect the rest |
Weekends and holidays stretch every window; nobody is paid to pretend otherwise.
One limitation stays in force at every timescale: this site answers for its own content only. We can fix a guide overnight; we cannot fix, expedite, or even inquire about anything happening inside the Fairplay platform β those answers come from the platform’s own support and arrive on the platform’s own schedule. The fastest path to a resolved problem is sending it to the channel that can actually resolve it, and the tables above exist to make that routing obvious before the first message is written.